Jilin Bank responds with "withdrawal requires approval from the police station": to prevent electronic fraud
On June 11th, some netizens reported that withdrawal from a Jilin bank in Changchun City, Jilin Province was only allowed with the consent of the local police station. On the 12th, the involved branch of Jilin Bank and the staff of its local police station stated that this move is to prevent telecommunications fraud and prevent residents from being scammed.
The netizen involved in the incident posted a video claiming that her mother carried bank cards, ID cards and other documents to Jilin Bank in Changchun City to withdraw money. The bank informed her that she needed the consent of the police station to process the withdrawal. The netizen stated that due to the high interest rate of deposits in another bank, his mother wants to transfer money from Jilin Bank to another bank, with a total amount of less than 100000 yuan. In the end, they waited for a long time before successfully transferring money at the bank window after being reviewed by the police station.
Remittance receipts from netizens
On the afternoon of the 11th, a journalist from Jimu News attempted to contact the parties involved, but as of the time of publication, no relevant response has been received. According to the remittance voucher posted by the netizen in the comment section, the incident occurred at the Changchun Zunyi Road Branch of Jilin Bank in Changchun City, Jilin Province.
On the 12th, the staff of the branch introduced that according to the requirements of the local police station, if a withdrawal of more than 20000 yuan is required, the branch staff needs to report to the police station. After the police station verifies the customer's account, the withdrawal can be made.
"The main purpose is to prevent telecom fraud and customer fraud." The staff explained that there are many ways to verify the customer's identity. Some customers express their withdrawal needs, and the branch staff will explain it online to the police station. After the public security personnel pass the online review, the customer can proceed. "Some customers may also encounter situations where the police station staff need to go to the branch site to handle, and the specific review situation encountered by each customer may be different.".
The staff of the police station in the jurisdiction where the branch belongs stated that residents have withdrawal needs and indeed need to explain the purpose, details, etc. to the bank. The bank will submit the relevant information to the police station, and the staff can verify before processing.
"The main purpose is to verify whether there is any problem with the money in the card, prevent telecom fraud, and check the purpose of the withdrawal to prevent residents from being electrocuted." The staff said that not only Jilin Bank, but also multiple banks currently have relevant requirements.
The customer service of Jilin Bank stated that currently, the bank has not issued the relevant withdrawal regulations mentioned by the above netizens internally. However, some branches have relevant regulations in accordance with the requirements of the local police station. The specific withdrawal method depends on the actual situation of the branch.
