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High speed railway business class passengers spend 60 yuan to buy 200 grams of grapes: they only told me the money after opening the box

Time:2023-10-23 Click:166

Spending nearly 1900 yuan to buy a high-speed rail business seat, I gladly accepted the grapes provided by the flight attendants. Unexpectedly, this was not free, and a small box of grapes costs 60 yuan. On October 20th, passenger Ms. Zhao told Jimu News (reporting email: jimu1701@163.com )Reporter, "If you know the toll, don't do it," said a staff member from Nanning Railway Bureau, who is currently investigating the matter.

Ms. Zhao introduced to Jimu News reporters that on October 15th, she took the G3584 train from Nanning to Chengdu with her 2-year-old son. She bought a business seat for nearly 1900 yuan, which is much more expensive than a regular seat. At noon that day, the steward on the train distributed free boxed meals, snacks, and drinks, and then asked her if she wanted any fruit. I thought it was also free at the time, "Ms. Zhao said. She chose a small box of grapes, and the flight attendant took it to open and clean it. Then she told her," 60 yuan, you can scan the code. "Ms. Zhao then realized that the grapes were not free, but after opening the box, she couldn't say anything. She paid 60 yuan for scanning the code.

Grapes purchased by Ms. Zhao (provided by the interviewee)

The photo Ms. Zhao showed to the reporter shows that there are about ten grapes in a plastic box with a palm size, with the words "Ningtie Catering" and "Seasonal Fruits and Vegetables" on it. The small characters indicate that each box is priced at 60 yuan.

At the beginning, I didn't know how to charge for it. If I knew, I wouldn't let them wash it. "Ms. Zhao said," This box of grapes should be Sunshine Rose, about 200 grams. "The fruit fee is not unacceptable, it's just too high. Is Sunshine Rose one or two hundred yuan per kilogram now

Ms. Zhao introduced that the overall service for taking the high-speed railway business seat was very good. There was a queue free business seat passage at the station, and snacks and drinks were provided for free in the waiting room. There were blankets and reading lights on the train seats, and the seats could be placed flat for children to sleep. When getting off the train, the attendants also helped carry luggage. Only this box of grapes left her feeling a little unhappy. "In the future, let's first ask if it's free

200 grams of grapes on the high-speed rail cost 60 yuan? Railway response

Ms. Zhao's payment record on the high-speed rail (provided by the interviewee)

12306 customer service responded to the media on this matter, stating that the portion of snacks, water, fruits and other meals provided by the high-speed rail business seat will be priced by outsourcing companies, and the specific prices will be based on the prices listed on the train.

On October 20th, a journalist from Jimu News called the Nanning Railway Bureau's service hotline regarding this matter, and the staff stated that the relevant departments would investigate the matter. After the reporter called the hotline, a woman who claimed to be the person in charge of the Nanning high-speed railway fruit contractor called and told the reporter, "The company attaches great importance to this matter and is already following up on it.


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